Heads Up: General notice regarding EMAIL delivery
Microsoft has blocked account emails from us, so if you have an Outlook, Hotmail, or Live email address, you’ll get an email from our backup email service with Gmail.
If this fails, we’ll email you manually within 24 hours. Our backup email service / provider may change.
Please check the above status page link regularly during times of issue. Updates will be posted on the status page linked above (and on social media for major issues).
Report an issue:
Have you encountered an issue not listed here? Please let us know by:
- contacting us on social media (@verybadpups on Twitter, @verybadpups.bsky.social on BlueSky),
- contacting us via our Telegram support chat,
- or contact us on our contact page.
We will reply to you within 24 hours.